{"id":770,"date":"2017-10-19T15:49:15","date_gmt":"2017-10-19T15:49:15","guid":{"rendered":"http:\/\/timurindonesia.com\/?p=770"},"modified":"2017-10-19T15:49:15","modified_gmt":"2017-10-19T15:49:15","slug":"xl-hadirkan-asisten-virtual-maya","status":"publish","type":"post","link":"https:\/\/timurindonesia.com\/xl-hadirkan-asisten-virtual-maya\/","title":{"rendered":"XL Hadirkan Asisten Virtual MAYA"},"content":{"rendered":"<p><strong>Jakarta,<\/strong>\u00a0. Dinamisnya era digital mengharuskan perusahaan untuk terus melakukan inovasi teknologi agar dapat memenuhi kebutuhan pelanggan.<\/p>\n<p>Tidak sebatas produk, layanan pelanggan pun menjadi perhatian khusus bagi PT XL Axiata Tbk (XL Axiata) yang telah memasuki usia ke-21 di industri telekomunikasi.<\/p>\n<p>Dalam rangka peningkatan pelayanan ini, XL Axiata\u00a0memperkenalkan\u00a0Virtual Assistant\u00a0bernama MAYA yang menjadi wajah baru di layanan XL\u00a0Digital Care.<\/p>\n<p>David Arcelus Oses,\u00a0Chief Marketing Officer\u00a0XL Axiata mengatakan, \u00a0menyadari perlunya keleluasaan dan kenyamanan pelanggan dalam menyampaikan masukan dan keluhannya.<\/p>\n<p>Sehingga jalur konvensional dan digital terus kami tingkatkan untuk kenyamanan dan kepuasan pelanggan.\u00a0Virtual\u00a0Assistant\u00a0MAYA merupakan implementasi dari upaya tersebut, yang diharapkan dapat memberikan pengalaman positif kepada pelanggan, dalam berkomunikasi dengan\u00a0Customer Service\u00a0XL Axiata.<\/p>\n<p>&#8220;Menjadi lebih baik, cepat, mudah, dan menyenangkan. Kami juga berharap, sosok\u00a0Virtual Assistant\u00a0ini bisa ikut meningkatkan kualitas layanan kami, dari segi kemudahan, solusi yang diberikan, hingga menjalin kedekatan antara XL Axiata dan pelanggan&#8221; jelasnya. <strong>andi amriani<\/strong><\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Jakarta,\u00a0. Dinamisnya era digital mengharuskan perusahaan untuk terus melakukan inovasi teknologi agar dapat memenuhi kebutuhan pelanggan. Tidak sebatas produk, layanan pelanggan pun menjadi perhatian khusus bagi PT XL Axiata Tbk&#8230;<\/p>\n","protected":false},"author":1,"featured_media":771,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"kia_subtitle":"","footnotes":""},"categories":[16,4],"tags":[],"newstopic":[],"class_list":["post-770","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ekonomi","category-news"],"amp_enabled":true,"_links":{"self":[{"href":"https:\/\/timurindonesia.com\/wp-json\/wp\/v2\/posts\/770","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/timurindonesia.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/timurindonesia.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/timurindonesia.com\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/timurindonesia.com\/wp-json\/wp\/v2\/comments?post=770"}],"version-history":[{"count":0,"href":"https:\/\/timurindonesia.com\/wp-json\/wp\/v2\/posts\/770\/revisions"}],"wp:attachment":[{"href":"https:\/\/timurindonesia.com\/wp-json\/wp\/v2\/media?parent=770"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/timurindonesia.com\/wp-json\/wp\/v2\/categories?post=770"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/timurindonesia.com\/wp-json\/wp\/v2\/tags?post=770"},{"taxonomy":"newstopic","embeddable":true,"href":"https:\/\/timurindonesia.com\/wp-json\/wp\/v2\/newstopic?post=770"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}